Frequently Asked Questions
Everything you need to know about celebrating your natural texture.
How do I know which PATTERN products are right for my hair type?
We design products specifically for curly, coily, and tight-textured hair. You can take our Texture Quiz on the website or check the 'Best For' section on each product page to find your perfect match.
Are PATTERN Beauty products sulfate and paraben-free?
Yes, all of our formulas are free of SLS/SLES, parabens, phthalates, and cyclic silicones to ensure your curls stay hydrated and healthy.
What is your shipping policy?
We offer standard shipping across the United States, typically arriving within 5-7 business days. International shipping rates and times vary by destination and are calculated at checkout.
Can I return a product if it doesn't work for my hair?
We want you to love your curls. If you are not satisfied, you can return gently used products within 30 days of purchase for a full refund, excluding shipping fees.
Does PATTERN Beauty test on animals?
No, we are proudly cruelty-free. We do not test our products or ingredients on animals at any point during the production process.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey to your doorstep.